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IT Specialist

New Holland, PA, USA

Job Type



MODLOGIQ is seeking an IT Specialist to support the organization's computer systems, networks, and software applications. Collaborating closely with the IT team, you will contribute to the overall efficiency, security, and smooth operation of the IT infrastructure.

Duties & Responsibilities / Requirements

Technical Support:

·       Take a proactive stance in technical support, anticipating and addressing potential issues before they impact end-users.

·       Provide responsive and effective first-line technical support, promptly resolving hardware and software issues.

Hardware and Software Maintenance:

·       Install, configure, and upgrade computer hardware, software, and printers.

·       Conduct regular maintenance to ensure systems and software are up to date.

Security Management:

·       Implement and maintain security measures to safeguard information and data.

·       Review alerts for potential security breaches and conduct regular security audits.

Inventory Management:

·       Maintain accurate records of IT equipment inventory.

·       Track equipment assignments and maintain a centralized system for monitoring equipment status.

·       Conduct regular audits to ensure equipment accountability and address discrepancies.

Onboarding & Offboarding:

·       Order and set up IT equipment for new employees, including laptops, phones, and other necessary devices.

·       Provide technical support and guidance to new hires during the onboarding process.

·       Collaborate with HR to ensure a smooth integration of IT resources into the onboarding process.

·       Develop and execute a comprehensive offboarding process for departing employees, including the secure retrieval of IT equipment.

·       Coordinate with HR and other relevant departments to ensure timely offboarding procedures.

·       Conduct data wiping and ensure the secure disposal of data on retired devices.

Required Skills and Experience

·       Bachelor’s degree in Information Technology, Computer Science, or similar degree or experience.

·       Proven experience as an IT Specialist or in a similar role.

·       Experience supporting Windows devices using Office 365 suite.

·       Strong troubleshooting and problem-solving skills.

·       Excellent communication and interpersonal skills.

·       Ability to work independently and collaboratively within a team.


Working Environment

  • Office environment with occasional interruptions

  • Occasionally early morning or evening or weekend / holiday hours

  • Occasional domestic travel may be required.

  • Ability to work remote with management approval.



MODLOGIQ has been certified as a Great Place to Work® two years in a row! As a leader in off-site construction of modular buildings, we have experienced unprecedented growth and are looking for great people to help us continue to build the best workplace possible. Our unique SMART OFF-SITE CONSTRUCTION method is unique in the industry.

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